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If you are interested in using While You're Out, LLC's services, please take a moment to complete our online Client application.
Mail to:
While You're Out, LLC
3010 Maple Grove Drive
Madison, WI 53719 |
Once we receive your application, we will contact you to set up a family meeting where we go over the following:
Discuss your family's specific needs.
Sign and go over Client/Agency Referral Agreement.
Pay the $79.00 annual registration fee (renewed after 12 months at $59).
Review sitter profiles.
Schedule any sitters needed at this time.
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If you do not hear from us within 24 hours of submitting your on-line application, please call our office at (608) 469-6316.
Requesting a Sitter
When requesting a sitter, we ask that you give While You're Out, LLC a notice of at least 5 business days. Requests made with fewer than 5 days' notice are often difficult to fill. We do not, however, discourage last-minute requests. Every effort will be made to accommodate your request, but remember that we are unable to make guarantees with any sitter requests.
Requests made after 6pm will be considered as requests made on the following day. All requests must be made on our website via our online request form which can be accessed from our home page (click on the need a sitter link). Requests that come in at 6pm or later on Friday will be considered as a request coming in on the following Monday. For all requests with a 48-hour notice or less, the referral fee will increase to $15.
Sitter Screening Process
All prospective sitters fill out our extensive Sitter Application, and the application is reviewed by the owner of While You're Out, LLC. If the application meets our qualifications, a preliminary phone interview is conducted. If satisfied with the preliminary phone interview, a personal interview follows. After the personal interview, we begin verification of personal and professional references, previous work experience, and child care references, as well as a criminal background check and Vehicle record check. We also require that all sitters have current auto insurance and provide documentation proving so. All sitters referred by While You're Out, LLC also must be infant and child CPR certified. Please keep in mind that all sitters are pre-interviewed and pre-screened by While You're Out, LLC prior to their first step into your home.
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